SOS! Help during a stay
How to solve issues that may arise during a stay on a guest moorage
- How do I contact the host for a reservation I’ve made?
- How to capture location with your phone's camera
- Why is there another boat tied to the mooring I reserved?
- What should I do if the mooring equipment is damaged (or missing) when I arrive to start my reservation?
- What should I do if I find another boat tied to the moorage I have reserved?
- What if the details in the listing do not match the actual moorage?
- How does OnBuoy handle "squatters" (i.e. unauthorized use of a member's moorage)?
- Can I leave and come back during my reservation?
- What happens if I damage the moorage or surrounding property?
- What if I cannot find the buoy?
- Can I tie up more than one boat to a moorage?
- Are there any specific rules or regulations I need to be aware of when using a moorage?
- How to learn more about responsible boating practices