Questions about reservations
Answers to common questions about reserving guest moorage on OnBuoy
- How to reserve guest moorage on OnBuoy?
- Can I cancel my reservation? What is the cancellation policy?
- What if a host cancels my reservation?
- Why can't I book some of the listings on the map?
- How do I contact the host for a reservation I’ve made?
- What should I do if the mooring equipment is damaged (or missing) when I arrive to start my reservation?
- How to capture location with your phone's camera
- What is the check-in and check-out process?
- How do I choose the right moorage?
- What amenities are typically included with a moorage reservation?
- Does my reservation entitle me to go ashore?
- How far in advance can I reserve a moorage?
- I made a request but was denied. Why?
- Do I need to contact the host before my arrival?
- Can charter boats use OnBuoy?
- Do I have to reserve in advance or can I request permission on the spot?
- How do I know if OnBuoy moorages are safe to use?